Faq

questions

Frequently Asked Questions

Find answers to common questions about our services and eligibility.

Who Can Access Our Services ?

Our services are available to individuals aged 18 and above who reside in an ICS environment and are enrolled in the following waivers:

  • Brain Injury (BI)
  • Community Access for Disability Inclusion (CADI)
  • Community Alternative Care (CAC)
  • Developmental Disabilities (DD)
What Services Are Included ?

Our services do not cover transportation and nursing care. Additionally, individuals receiving ICS cannot simultaneously access state plan or waiver services that overlap with ICS, including:

  • 24-hour emergency support
  • Adult foster care
  • Community-based residential services
  • Customized living arrangements (including around-the-clock customized living)
  • Caregiver housing expenses
  • Family residential services
  • Personalized home support (with or without training, including family training)
  • Overnight supervision
  • Respite care
Do You Offer Remote Support ?

Yes, our services can be provided remotely. All remote support services adhere to the standards and requirements set by the Department of Health Services.

How Are Living Arrangements Managed or Assigned ?

We do not assign or manage who resides in our units. Instead, we empower individuals to select their roommates within the boundaries of rental guidelines or lease agreements. We also keep records to ensure that each resident, their case manager, and legal representative (if applicable) are informed of and have approved the living arrangements.

Have More Questions ?

If you have any additional questions that aren’t addressed here, please don’t hesitate to reach out to us. We’re here to help! Contact us by phone at (614) 599-5138 or via email at info@twinshcmn.com.

Twins HomeCare is proud to offer home and community-based services in accordance with Minnesota’s 245D waiver programs, serving individuals in the Twin Cities area.

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